If you're experiencing issues with the DOGTV app, kindly include these technical details in your request. It'll help us swiftly identify and resolve the problem:
- Which platform are you using to access DOGTV? (i.e., Roku, Amazon FireTV, Apple TV, Android, DIRECTV, Dish, Cox Cable, Xfinity, etc.)
- When the problem occurs, could you specify if you were watching a specific episode or using a particular screen/page within the app?
- When did this issue start, and how often has it occurred?
- Have you tried another device and if so, did it work?
- Device make and model of the devices you have tried:
- Device software version:
- Screenshot or screen recording of the error, if available
Below are basic troubleshooting steps that you may try to help fix the issue:
App
- Uninstall the app
- Restart the device
- Re install the app
We appreciate your cooperation and support!
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