Why hasn’t my subscription renewed?

If your subscription wasn't renewed automatically, follow these steps:

1. Check your email for an automated notification.

2. Possible reasons:

   - Bank declined transaction: Contact your bank for details.

   - Expired or insufficient funds: Update your credit card info.

3. Act within 48 hours to renew your subscription.

4. If no action is taken, auto-renewal will be canceled, and your subscription will end.

5. To restart, simply subscribe again.

For assistance, contact our support team through our virtual chatbot agent.